Please read our privacy policy, about the use we make of the information you provide to us. HM Revenue and Customs If you lose your agent code, you should write to the Agent Maintainer Team. Alexander House Departments, agencies and public bodies. Before HMRC recognises you as an agent you will need to add one Head of Service (e.g. Special deliveries are accepted and although the receipt is more secure they take longer to process, as they are opened by a separate team. feedback will help us to improve it. . The qualifications you will need to have successfully passed (or been exempt) for the relevant service you wish to offer are as follows: VAT - Must have passed or been exempt from the relevant membership qualification and be using the designatory letters MICB, PAYE - Must have passed or been exempt from the relevant payroll qualification and be using the designatory letters PM Dip, Self-Assessment - must havepassed or been exempt from the Level 3 Certificate in Self-Assessment and/or the Level 4 Diploma in Self-Assessment, Corporation tax - must havepassed or been exempt from the Level 4 Diploma in Financial Statements and the Level 4 Diploma in Corporation Tax. If youre quick to respond to their initial letter, and are able to negotiate a Time to Pay (TTP) arrangement, you may be able to avoid these surcharges. From April 2024, MTD for self-assessment will commence with quarterly uploads and access to this will also be via the ASA account. This is a call forwarding service which will connect you directly to the HMRC helpline. BX9 1A PAYE, Self-Assessment, Capital Gains Tax, Inheritance Tax HM Revenue and Customs BX9 1AS What action can HMRC take for missed or late payments? Let us know how it goes. Youre offline. Date and time of an earlier call when the agent contacted HMRC regarding that client. If youre unable to pay, or refuse, the assets in the Controlled Goods Agreement will be seized and sold at auction to repay the debt. 13 days ago, The register of overseas entities information will soon be with @HMRCgovukfor investigating taxpayers arrangement https://t.co/euSeUqNOtU, ICAEW Tax Faculty HM Revenue and Customs Learn how your comment data is processed. We will not use your information for marketing purposes. In practical terms this can remove your ability to operate effectively, but it also damages your companys reputation as a whole. You may already have some of these in place already in which case simply fast track to the section you need to add or review. Agent Dedicated Lines These lines provide priority access to tax agents and have considerably shorter waiting times: HMRC Debt Management Number: 0300 200 3887 HMRC Self assessment and PAYE for individuals Number: 0300 200 3311 Relieves pain and tension created by strained and contracted muscles HMRC Tax Credits Department Number: 0345 300 3943 Stay up-to-date with the latest business and accountancy news: Sign up for daily news alerts. We have recently merged with another practice and changed our company name, We have set up a new agent government gateway for Self Assessment/Corporation Tax etc. The process for accessing HMRC services as an agent is undergoing some considerable change. (Difficulty paying, due date has passed). 64-8 Authorising your agent Page 1 of 3 HMRC 03/22 Authorising your agent This form was updated in March 2022. You have 21 days to pay, or 18 days to have the statutory demand set aside - this means having it cancelled by the court. 15 days ago, A report on the impact and effectiveness of @HMRCgovuk'sinformation power highlights two potential uses not origin https://t.co/yBZh4YvUne, The Institute of Chartered Accountants in England and Wales, incorporated by Royal Charter RC000246 with registered office at Chartered Accountants Hall, Moorgate Place, London EC2R 6EA. As a tax agent you will need to have one or both of two online accounts with HMRC - an Agent Online Services Account (AOSA) and/or an Agent Services Account (ASA). Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Why Clients Growing Pains Could Cost You Revenue, Top five best practices for data protection. Youve rejected analytics cookies. To create an agent services account, you must first register with HMRC as a tax agent. It recommends that post is used only where there are no alternative methods. United Kingdom. Read the Notes on page 3 before filling in this authority . We have summarised the key content for you with links to our detailed guidance on the topics covered. The notes should include the date and time of call, the number phoned, the name of the HMRC officer and what was said. You have accepted additional cookies. One more thing, HMRC numbers change, so you will have to constantly check whether the number you have is still active. All UK sectors are experiencing specific challenges at present, particularly in light of the Covid-19 pandemic. The number for textphone is 0300 200 3603. beta We'll be in touch shortly. "@bobp1961 Hi, you can update these details online using HMRC Online Services if you have an agent code. Please try again. HMRC call the services that you will be offering your clients a Head of Duty service. You will need to get an agent code for your agent to be able to act on your behalf. BX is a non-geographical government mail postcode. Here is how you use this code: Choose a nice spot for a raised farming bed.Teleport your agent to your character's location (chat command 'do 6'). If you only had to callHMRC general inquiries contact number, then it would be easy. So what further action can HMRC take if you fail to repay? These fall into a number of categories: HMRC is encouraging telephone and email contact using i forms. view by postcode area all ab al b ba bb bd bf bh bl bn br bs bt ca cb cf ch cm co cr ct cv cw da dd de dg dh dl dn dt dy e ec eh en ex fk fy g gl gu ha hd hg hp hr hs hu hx ig ip iv ka kt kw ky l la ld le ll ln ls lu m me mk ml n ne ng nn np nr nw ol ox pa pe ph pl po pr rg rh rm s sa se sg sk sl sm sn so sp sr ss st sw sy ta . You can call the Agent Dedicated Line to let HMRC know: You will be asked some security questions to check your identity and you will need to provide your clients name and reference number, for example, National Insurance number or Unique Taxpayer Reference (UTR). This line is for agents only. Related posts. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Check the guidance information provided on the form to see if you should send your 64-8 form to a different address. Note all VAT submissions are now accessed via the Agenet Services Account. They're one of the teams that HMRC really do try to disallow access to. It should be free if you call from your mobile and have landline calls included in your contract. The only way that they will know is by logging onto their AOS and finding out that their clients return is no longer available to submit. Place any cheques on top, but if there are no cheques attached the letter should be on top. Other individuals may be added on as additional users (see the section Add a user). Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, apply for an agent services account if youre not based in the UK, if HMRC is your anti-money laundering supervisory authority, How to get an agent code for Corporation Tax or Self Assessment, Money laundering supervision for accountancy service providers, Get access to the Income Record Viewer for agents, Find out how to use the Self Assessment for Agents online service, How to enrol a tax service onto your HMRC Online Services account, Managing your client's Capital Gains Tax on UK property account, address that your business activities are carried out from (this cannot be a PO box address), Self Assessment Unique Taxpayer Reference (, company registration number (if applicable), details of which taxes you plan to deal with, your anti-money laundering supervision registration number. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Traditional paper forms that are printed, completed and posted to HMRC for processing. HM Revenue and Customs If you are a professional (such as a solicitor, accountant or tax adviser) acting on behalf of a tax credits claimant, you may need to obtain authorisation to deal with HMRC as an agent. When accessing this account you will need to have one client registered for one Head of Duty (service) in order for HMRC to recognise you as an agent. HMRC also hashelpline online option, but only general data will be shared in that way, and as an agent, you should already know all of the general knowledge about HMRC and taxes you are working with. National Insurance Helpline for non-UK residents 0300 200 3500. Call for a free same-day consultation and speak to one of our licensed insolvency practitioners - we work from a network of 100+ UK offices. Departments. This site uses Akismet to reduce spam. Agent Dedicated Lines (above) give a priority service to agents, Online services helpdesk (non-VAT) - 0300 200 3600 This guide provides a list of regularly used HMRC contact information. This process will be seamless as long as you have already created your ASA and copied over your VAT clients to that account (Dont forget that you can copy over your client relationships to your ASA and still act for your clients for VAT in your AOS). If you are sending this form by courier service then you will need to use a different address to the one listed above: HM Revenue and Customs Benton Park View Newcastle Upon Tyne NE98 1ZZ United Kingdom. Web design by MID, Upper Tribunal tax credits decisions (chronological), Upper Tribunal tax credits decisions (by topic), 500 payment for working households on tax credits, Income from self-employment (or trading income), Obtaining information held by HMRC about a client, Tax Credits: DWP/DfC and tax credits debt, Adjudicators Office and Ombudsmans reports, HMRC annual reports, performance reports and business plans, Miscellaneous and Consequential Amendment Regulations, Regulations relating to passported benefits, Summary of differences between tax credits and UC, Legislation and guidance on self-employment. If you act as a tax agent or adviser, you must have formal authorisation to deal with HMRC on your clients behalf. Make sure you take copies of anything you have submitted online for that client before you remove them from your client list. HMRC need you to set up a completely new account under the new address and migrate clients across (which may involve completing new authorisations). HMRC phoning agent Business by telephone When an agent or taxpayer phones HMRC they should take detailed notes so that these can be referred to in the event of a dispute. Agent Maintainer Team Tax news in brief 14 December 2022 explained that the Agent Maintainer Team is now part of HMRC's Customer Compliance Group and provided the new address. You can call the National Insurance Contributions Office on 0300 200 3500 if you'd prefer. We also use cookies set by other sites to help us deliver content from their services. Dont include personal or financial information like your National Insurance number or credit card details. To write to HMRC about National Insurance for employees, send your letter to PT Operations North East England, HM Revenue and Customs, BX9 1AN National Insurance for the self-employed helpline - 0300 200 3500 (RelayUK - dial 18001 then 0300 200 3100) Lines are open Monday to Friday, 8am to 6pm. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Callers outside the UK should call + 44 191 203 7010. BX9 1AN You can then migrate your clients across as you need to. HM Revenue and Customs anti-money laundering supervision registration number, Guidance: Corresponding with HMRC by email: CC/FS72, Form: Give Joint Contractual Liability (JCL) for a Customs Comprehensive Guarantee for potential debts, Guidance: Self Assessment for MPs and ministers (SA102MPM1), Guidance: Transfer a pension scheme members savings, the address that your activities are carried out from (this cannot be a PO box address), your supervisor for the purposes of Money Laundering Regulations 2017, other documentary evidence confirming supervision of your accountancy services if you are supervised elsewhere for anti-money laundering purposes, for example by a professional body check with your supervisor if you are uncertain what evidence to provide (HMRC will not register you as an agent until you provide this evidence), your Self Assessment Unique Taxpayer Reference (, your company registration number (if applicable), your VAT registration number (if applicable), your employer PAYE reference (if applicable), details of which taxes you plan to deal with (for example, Self Assessment). Create Sign in details (underneath the main Sign In section which should not be accessed at this stage), follow through the various questions and HMRC will bypass the normal client requests that you would need for creating the AOSA. News stories, speeches, letters and notices. National Insurance Contributions and Employer Office This section is awaiting an update from HMRC. You arent able to sell or dispose of any items on this inventory, and have seven days to pay the debt in full. To find out more about using an agent, how to authorise an agent or to speak to someone about your needs, contact HMRC using the telephone number above. HM Revenue and Customs are a government department that is responsible for collection and redistribution of tax in the United Kingdom. You must be signed in to post in this forum. ncts.helpdesk@hmrc.gsi.gov.uk new computerised transit system(NCTS) helpdesk. This will need to be done separately for each online service. Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN I only know this as when I had mine come back it said in the letter about the new address. Alternatively, you can complete a paper form and send it to the address listed above. HMRC does intend to roll out additional services to agents but this is likely to be through commercial software. HM Revenue and Customs Sorry, something went wrong sending your enquiry. They have multiple office locations across the UK and these are not overtly advertised however, if you are looking for a local HMRC office, we have listed them all below. It will take only 2 minutes to fill in. If you would like to appoint a tax agent, i.e. Central Agent Maintainer Team Make sure you check the guidance on the form first, in case you need to post it to a different address. BX9 1AN, Corporation Tax Services Clicking on Create Now will take you to a log in screen. 9 hours 2 minutes ago, In response to @HMRCgovuk'sdraft R&D guidance, we identify several uncertain aspects and scenarios. You will then need to set up a recovery word after which you will see your login details for future reference in the form of a twelve-digit number such as 97 85 83 81 77 81. From November 2022 the 'old' system has closed and trying to upload VAT returns via this method will now return an error. To accept or reject cookies, turn on JavaScript in your browser settings or reload this page. This information has been compiled and updated by ICAEW's Tax Faculty and is provided free of charge. Here you will find an abundance of information and guidance to complete the form. There are no contact details that I'm aware of. Finding the correct HMRC department to contact depending on the issue you have having is crucial in getting the right help and advice in a timely manner. United Kingdom. 0 likes . The process will be delayed if you cannot provide this information. The primary headings summarise the broad subject of the letter, while the secondary headings can be used where the matter is more specific or requires more technical input. Problems with PAYE Direct Debit and Interest. Adding Agent Codes to new Government Gateway, Change or remove your authorisations as a tax agent, How to register and get authorised as a tax agent to deal with HMRC. AAT Courses The AAT work across the globe with around 130,000 members in more than 90 countries. Guidance, we identify several uncertain aspects and scenarios unique IDs on this.! 'Re one of the Covid-19 pandemic form was updated in March 2022 particularly in light of the Covid-19.... Alternatively, you must have formal authorisation to deal with HMRC on your clients behalf numbers change, so will! # x27 ; agent maintainer team bx9 1an prefer of service ( e.g to sell or dispose of any on... 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Change, so you will be offering your clients behalf Hi, you must be signed to! Of any items on this inventory, and have seven days to pay debt! And email contact using i forms earlier call when the agent contacted HMRC that. For you with links to our detailed guidance on the topics covered Corporation tax services Clicking create.