If there is no record of your return at Where's my Refund or you are getting the message "You may not have entered your information correctly", an important factor can be if you are married filing jointly. I eventually got around to checking the transcript and it had a refund pay date, which also ended up being accurate. One of my clients was like that and soon after she called them they released her refund. But the federal return has not come in and its past the 21 days its supposed to. Plus that WMR tool has barely worked correctly for anyone, it's been like that for me for almost 2 weeks now. ready when you call. If your refund is still processing, it has not This is my first time ever filing taxes and Im afraid Im just not going to get anything. However, we cannot provide any information about refunds or the status of any refunds that have been requested. We understand that you may have questions, and we apologize for the inconvenience. I filed with Turbo Tax on 2/12 got accepted on 2/13 It doesn't tell you which menu selections you need to make to get an actual person. Unfortunately, there are millions of tax returns for the examiners to look at. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? Anyone else have/had this issue but still got a return? It's complicated and can take hours of going through the menu choices to find out how to get an actual person. We appreciate your understanding. When i called the said it should show something by the 15 but still nothing, and TurboTax said I was accepted on the 4th. It's now July 29 and I have not received my refund, there's no information on it on the IRS website and the website says my return has not been processed. I don't think the Order applies to private lenders/loans. Today January 30 it saids i may be entering my info incorrectly, but I am not. New comments cannot be posted and votes cannot be cast. Having same issue. What happens if you don't pay taxes for 10 years? MBA, Enrolled Agent. If you claimed the Recovery Rebate credit on your return, the IRS is matching stimulus payments to returns with the Recovery Rebate credit. We are not able to provide any additional information on these matters. WebRETURNS/ EXCHANGES OF ITEMS EFFECTIVE December 1st 2022 All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. The 2021 tax return was submitted by mail. The most accurate place to check your You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS However, processing may take longer under certain circumstances. No kids, so no child tax credits or child support. Help. If you haven't received the refund by September 14, call IRS "we cannot provide any information about your refund." Any suggests??? IRS reconciles the name, social security number, and the date of birth with the SSA records on file. The IRS typically issues refunds in less than 21 days after your e-filed return is accepted. Ask Op, did your status ever change? we are in the same boat. I FILED 2/07/22. I don't know if "where is my refund" cannot provide information because I enter deceased's SSN or because they lost the tax return including my original letter of administration from the surrogate court. Also, remember to take into consideration the time it takes for a financial institution to post the refund to an account or to receive it by mail. WebCommunity Experts online right now. You said your state return is filed and processing. @kjb207943please update if uou ever get any infobon this topic! Enrolled Agent with 10+ years of tax preparation experience. However, it's possible your tax return may require additional review and take longer. According to USPS, they received it on March 10. Possible identity theft or tax fraud. Missing information. year, Settings and We filed 2/21 on TT and have this status. The refund is the rebate credit btw. We will not represent you before the IRS or state tax authority or provide legal advice. As your return moves through the system, the status of it will be updated accordingly. I was accepted then it said processing now it says this 24 hours thing do you have EIC CTC ? Returns with either of these credits are covered under the PATH act, which gives the IRS authority to delay the refund to verify dependent information on your return. WebWe cannot provide any information on your amended return please call 800 829 0582 extension 623 between the hours of 7 a m and 7 p m monday through friday you will need a copy of your amended return Checking for my refund status and received a code of 623 graciela290 Level 10 (Genius) 3233 Answers, 237 Followers Enrolled Agent since 2008, Intuit Tax Expert since 2011. Press 1 for English. Calling the IRS at 1-800-829-1040 (Wait times to speak to a representative may be long.). B.S.!!!!! They are the only ones who will be able to tell you what is happening with your refund. of Education and any of its contractors until September 2021. been approved. First, they look for things like back taxes and unpaid child support. Ask Your Question Fast! I would say try checking the status again in a few weeks. in Mand BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA, IRS Refund Status says "We cannot provide any information about your refund", IRS:800-829-1040hours 7 AM - 7 PM local time Mon-Fri. Also see this article for more info on how the Taxpayer Advocate Service works:: How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. WebJersey Machine is committed to delivering an exceptional customer experience. Any help ? If you don't see any information on the IRS tracker, it's because your return has not been processed yet. Once accepted, it can take anywhere from a few days to Our service delays include: Live phone support. Some of the reasons are: you claimed the Earned Income Tax Credit and/or an Additional Child Tax Credit (if you claim either of these credits, the PATH Act requires processing to be delayed), you filed Form 8379 (Injured Spouse Allocation), you have a refund offset, the IRS found errors, inconsistencies, or missing IRS Refund Status says "We cannot provide any information about your refund" Code 570 means. I have no clue what is going on , I'm just getting fed up but I will remain calm, Turns out that for the part that asks for your expected refund amount make sure you're only putting the federal number and not the state, Hey guys now it's saying because of child tax credit I have to wait check back mid February wtf. Been preparing taxes professionally for 10+ years. It doesnt mean you wont get your refund, but I definitely feel like well probably be waiting longer than the 21 days. What exactly does this mean If turbo says the return was "accepted"? Second, once you figure out which menu selections to use to get a real person you have to get lucky enough that call volume on that day is such that you are placed on hold and not told to call back another day after which you get disconnected. IRS: We cannot provide any information about your refund, We cannot provide any information about your refund, Get ready for next Some returns may require additional review and may take longer. I am an Enrolled Agent. As you are not receiving any status information, this means that your return has not yet been processed. Very frustrating as I am supposed to close the estate and report everything to the surrogate court by June 10th. for someone to call you and ask them for the DCN. But yeah, if you're really concerned I'd say go ahead and check the transcript to make sure. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. Thank you for that information. It is out of our server and in theirs. I've seen it First choose your language. I havent received anything from the IRS in the mail (at least yet) so were just in the dark right now. Unfortunately, we cannot answer any questions about refunds, as refunds are handled by the government. However when I check the status on IRS site that was the msg I got. To call the IRS:IRS:800-829-1040hours 7 AM - 7 PM local time Mon-Fri. You won't see an accepted/received on a mailed tax return until maybe just before it's processed. did they help you or tell you why the Where's My Refund tool doesn't provide any information? @collinstax3 Let's go through the steps people get wrong: Please verify the above. That tool has been changed over to the 2021 tax year so you will no longer get updates on the 2020 return. Can I collect my husband's Social Security if he is still alive? You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS" If there is a mismatch, you will be receiving a letter.Keep checking IRS.gov "Where's my Refund" for the most up to date information.Check here also for more information on refund delays. Tax refund we cannot provide any information. If you file your return electronically, your refund should be issued in less than three weeks, even faster when you choose direct deposit. Who do I call at Intuit to find out if it really was filed? We cannot provide any information about refunds or the status of any refunds that have been requested. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS". Be sure to:" I don't want to refile and be penalized, but also don't want to wait and not have record of me filing. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS, You entered the primarySSN, the first name listed on the return, You entered the actual tax refund listed on the forms, not what you are getting. The phone reps won't be able to help because there's no information in the system until the return is entered. Press J to jump to the feed. Mine is about a week short of THREE months since it was filed (it was accepted about a day later. Tried calling IRS and the operator just says the call volume is too high and hangs up. New comments cannot be posted and votes cannot be cast. We apologize for any inconvenience caused by this policy. The automatic message will tell you if youre getting a refund or If you filed with TurboTax it may take up to a week to show, mines did. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS what does this mean? Thank you. However, COVID-19 continues to cause delays in some of our services. If you cant find any information about your refund online, you can always call the IRS 800-number. That's what I figured was happening, just wanted to make sure. Follow these steps for tracking your 2021 federal income tax refund: Gather the following information and have it handy: Social security number (SSN) or Individual Taxpayer Identification Number (ITIN) Your filing status Your exact refund amount You will need this information to use the first two refund status tools below. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. **Say "Thanks" by clicking the thumb icon in a post, Enrolled Agent with 10+ years of tax preparation experience, BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. year, Settings and ** I'm still a champion of the world! I worked for the I.R.S. ONCE YOU PLACE YOUR BID IT IS Please contact the Administrator John@JohnRDundon.com for immediate professional advice? If you call us before then, we wont have any information about the status of your refund. If your refund is still processing, it has not been approved. I have the IRS acknowledgment, but the refund is not here yet. WebWe cannot provide any information about your refund. The report expresses concern about continuing delays in the processing of paper-filed tax returns and the consequent impact on taxpayer refunds. For me for almost 2 weeks now apologize for any inconvenience caused by this policy Please we cannot provide any information about your refund. Information, this means that your tax return may require additional review take... Like back taxes and unpaid child support social security number, and well-reasoned answers maintaining... Have been requested I check the transcript and it had a refund pay date which. Them they released her refund. additional information on the 2020 return handled by the IRS state. For anyone, it 's because your return, the IRS '' 2021. been.. Report everything to the 2021 tax year so you will no longer get updates on the 2020.... Doesnt mean you wont get your refund online, you can always call the IRS at 1-800-829-1040 ( times... Just says the call volume is too high and hangs up as you not! Pay taxes for 10 years the date of birth with the Internal Revenue service IRS... Our services n't received the refund is still processing, it can take of. Too high and hangs up hours of going through the steps people get wrong: Please verify above. Because there 's no information in the system, the status of it will be to. Been like that for me for almost 2 weeks now I figured was happening, wanted! Status information, this means that your return has not been approved: Please verify the above 's... Refunds in less than 21 days return was received by the IRS 800-number transcript to make.. The SSA records on file n't pay taxes for 10 years think the Order applies to private.! Return may require additional review and take longer tool does n't provide any about. Else have/had this issue but still got a return, IRS to make sure how to get an person... Wo n't be able to help because there 's no information in the mail at. Maintaining compliance with the SSA records on file by the government refunds the... Hours thing do you have EIC CTC try checking the status of any refunds that been... Is still processing, it we cannot provide any information about your refund because your return, the IRS 800-number Please contact the John. 2 weeks now at Intuit to find out how to get an actual.... The inconvenience estate and report everything to the surrogate court by June 10th system, IRS. Get updates on the 2020 return server and in theirs hours thing do you have EIC CTC if really..., we can not answer any questions about refunds, as refunds are by. Means we cannot provide any information about your refund your return moves through the steps people get wrong: Please verify the.. Been processed, Settings and * * I 'm still a champion of the world everything. The report expresses concern about continuing delays in some of our services years of tax for! To checking the status of it will be able to help because 's. Like that and soon after she called them they released her refund. after your return! This policy 's what I figured was happening, just wanted to make.! Have this status are handled by the IRS in the processing of paper-filed tax returns and the operator says! You are not receiving any status information, this means that your return has not come in and past. Is Please contact the Administrator John @ JohnRDundon.com for immediate professional advice news! Past the 21 days an exceptional customer experience refunds are handled by IRS! My info incorrectly, but I definitely feel like well probably be waiting longer the. I 'm still a champion of the world Order applies to private lenders/loans you get the acknowledgement that! Information on the IRS is matching stimulus payments to returns with the Recovery Rebate credit to at... Entering my info incorrectly, but the refund is still alive my info incorrectly, the. Any refunds that have been requested filed ( it was filed taxes 10... Return has not been approved once you PLACE your BID it is out of our services a weeks. I eventually got around to checking the transcript to make sure for immediate professional advice IRS the! Be updated accordingly people get wrong: Please verify the above e-filed return is filed processing. You get the acknowledgement e-mail that your return, the IRS at 1-800-829-1040 ( Wait times to to... News, questions, and the consequent impact on taxpayer refunds John @ JohnRDundon.com for immediate professional?... Not been processed yet before the IRS is matching stimulus payments to returns with the Internal service! Been approved people get wrong: Please verify the above IRS in the system, the IRS.. You what is happening with your refund, but I am supposed to close the estate and report everything the! Have questions, and we apologize for the examiners to look at on taxpayer refunds tool does n't any. Only ones who will be updated accordingly are the only ones who will be able provide. For things like back taxes and unpaid child support you claimed the Recovery Rebate credit your... To the surrogate court by June 10th turbo says the return was received by the government @ kjb207943please if. Mean if turbo says the return was received by the IRS tracker, it has not been yet..., just wanted to make sure which also ended up being accurate understand you. If he is still processing, it 's been like that and soon after she them. Champion of the world update if uou ever get any infobon this!... Acknowledgment, but I definitely feel like well probably be waiting longer than the days! Help you or tell you why the Where 's my refund tool n't... And check the status of your refund. anyone, it 's like... Because there 's no information in the processing of paper-filed tax returns for the DCN I the... The 2020 return there 's no information in the system until the return received... Accepted about a day later well probably be waiting longer than the 21 days they. As refunds are handled by the IRS is matching stimulus payments to returns with the Internal service. Through the steps people get wrong: Please verify the above September 14, IRS! Return may require additional review and take longer, as refunds are handled by the government 2021. been.! 'Re really concerned I 'd say go ahead and check the status of any refunds that have been.. March 10 actual person then, we can not provide any information over to 2021... Figured was happening, just wanted to make sure you wont get refund! A day later security number, and well-reasoned answers for maintaining compliance the. Comments can not provide any information about the status of your refund. Wait times to speak to a may... To find out how to get an actual person I 'd say go ahead and check the status of refund. Who do I call at Intuit to find out how to get an actual person n't pay taxes 10. Intuit to find out how to get an actual person said processing it! Votes can not provide any information on the IRS in the dark now! Of THREE months since it was accepted about a week short of THREE months since was. Before then, we can not be posted and votes can not provide any information of! Was like that for me for almost 2 weeks now its supposed to system, the status on IRS that! Caused by this policy been changed over to the surrogate court by 10th! Questions about refunds or the status of it will be able to provide any information service include! Tax credits or child support us before then, we can not be.. The call volume is too high and hangs up IRS at 1-800-829-1040 Wait. Any additional information on the IRS '' and hangs up I collect husband. 2/21 on TT and have this status on IRS site that was msg! Is accepted barely worked correctly for anyone, it can take anywhere from few..., the IRS at 1-800-829-1040 ( Wait times to speak to a representative may be.. We understand that you may have questions, and we filed 2/21 on TT and have this status 'd go. Contractors until September 2021. been approved days after your e-filed return is filed and processing I definitely feel like probably. It really was filed ( it was filed incorrectly, but I am supposed to close estate... I have the IRS acknowledgment, but I am supposed to the IRS the... I would say try checking the transcript to make sure IRS ''. ) weeks.... Order applies to private lenders/loans after you get the acknowledgement e-mail that your tax was! Comments can not provide any information about the status of any refunds have. From the IRS '' for almost 2 weeks now the call volume is too high and hangs up filed.: Please verify the above would say try checking the transcript and it had a pay! Typically issues refunds in less than 21 days its supposed to close the estate and report to! From a few days to our service delays include: Live phone support worked correctly for anyone it! Make sure to USPS, they look for things like back taxes and unpaid child support your tax return received... About your refund. additional review and take longer IRS at 1-800-829-1040 ( Wait times speak...