Water just pours over the gutters onto the ground. More so, the 11 degree pitch they boasted less self cleans than creates a shelf for debris to cake on. Eric Vevea came by today and was a very nice guy. 2023 Trustpilot A/S. The proliferation of digital media has given those sellers the ability to . Because of poor weather conditions the first installer simply stopped bye to set another date/time - then a second contract installer called with a new date and time -- finally a contractor arrived and questioned the original scope of work -- left without totally completing the work and left me with a name and number of the person to resolve. The gutters were full of junk, see the pictures from today's installation.Plus I had to pay $95 for this - not sure why really. We are pleased to see that you enjoyed working with LeafFilter and exploring new opportunities with the company. It was from the ad in the Tribunes' Sunday paper. I purchased the product and service and we scheduled the installation for October 14, 2019. The FTC's Cooling-Off Rule may help. How if 3k was the last time he was making a commission was he able to go down all the way to 1500? I just like the product, the way its installed and the warrantee on the product. Here are some of the reviews and videos I encountered: https://www.bbb.org/us/nc/cornelius/profile/gutter-guards/leaffilter-north-of-north-carolina-charlotte-0473-238177/customer-reviews, A video breaking down the price and sales strategy of LeafFilter, https://www.youtube.com/watch?v=kZR_wWMD4e4. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Installing marble wall tile in a bathroom is not a DIY job for beginners. Authority is a very clever psychological trigger. In the case of the high-pressure salesman, he offers you a discount on the price of the item. Copyright 2020 Tim Carter, if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[468,60],'askthebuilder_com-medrectangle-3','ezslot_7',320,'0','0'])};__ez_fad_position('div-gpt-ad-askthebuilder_com-medrectangle-3-0');"Scarcity is like crack cocaine to your tiny defenseless gray cells.". He said that the hangers had not been installed properly. We also told them that the salesman had said that all if not most of our gutters would need to be rehung and realigned and that this was common in the installation; they said that they seldom did this and inferred that the salesman didn't know what he was talking about. Very well. Its why police wear uniforms, priests wear special garments, and shamans wear unique headdresses and other jewelry. Very disappointed shop around but give Leaf Filter a pass. I called the salesperson who says he created a service call but it has been a week and I haven't heard anything yet. Each time they canceled, it was at the end of the work day on the day they were supposed to install it. Next thing I know Jeff is giving me a state fair discount, a buy today discount, and a Vet bonus, even though I am not a Vet. Very powerful psychology is used to influence your decisions on an almost daily basis. It didn't occur to me at the time to ask why that was, and that was a huge red flag. Our contractor, chosen by our insurance company, had staff who were not familiar with LeafFilter and were trying to break our contract to get out of the work and had misinformed our insurance claims representative on what needed to be done to assure there was no damage to the support system under the steel screens. There's no avoiding the fact that LeafGuard is one of the most expensive solutions available. Location: Lansdale, PA The salesman in your home uses scarcity when he says the final lowest price is only good until such time as his taillights leave your driveway or some other short period of time. Great to hear, Laurie. They scheduled the installation the next day. Got work done completely fast very professional explained what to look for if things didnt right. But this was a good thing, because he could get me in on a commercial run and save me some money. To help speed this along, wed really appreciate it if you would, This category could use your help. He says payment will be due after the work is done and only if I'm satisfied so I don't have to give him any money at the time which is reassuring. PREVENT losing thousands of dollars by reading just the first 120 pages of opens in a new window Influence - The Psychology of Persuasion. How can you steel yourself to prevent being taken advantage of? A Step Up Cares For Your Home! It was a few days after installation before it rained. I am very happy with them. He says incredulously that I was willing to pay 2k earlier when we spoke but now that he's offering 2k I won't take it? Satisfaction Rating: Date created: 2022-06-28 Great work completed in a timely manner. I would use them again and recommend them. He seems visibly upset at this like he didn't just ask me what I would be willing to pay. Find out how we combat fake reviews. I was concerned that the areas that were not flat would gather extra debris over time. innovative design and award-winning technology to its professional installation, LeafFilter protects the value of your home and is the perfect complement to your roof with installation available on new or existing gutters. It works because these psychological triggers are inside every humans brain. They also play favorites with the appointments they give out and if you dont have anything that day you are on-call till 6 or so every night. He called back 2 hours later and after being very rude he came up with $100.00 off on a $5000.00 job was all my time was worth. Its why the police wear uniforms and clergy wear special garments. Flexibility. Salesman was very pushy and lied to me saying that underground plumbing would be cleaned as part of the initial installation. He again stated that there would be no issues for installation. They were exceptionally nice and the clean up was great. Weird With their level of responsiveness I'm not going to be surprised if they literally try to take our money and run. 1099 only so you eat what you kill. LeafFilter is the first company I checked out, because their product seemed to be the best around. These leaves can be the final filtration media but typically use Diatomaceous Earth (DE) as a pre-coat and/or body feed to improve filtration rate and product clarity. Go to: AsktheBuilder.com. LeafFilter Gutter Protection accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. He did a great job. And then he tells me they'll be out to install tomorrow. You chased me down and got the job done within days of when I signed the estimate. You fall victim to this if you accept a gift from someone. LeafFilter was excellent through the whole process. It does NOT work well on a house with ANY valleys and pine trees in the vicinity. Contact LeafFilter to schedule a free estimate today! However - I really liked the product so I called the company direct to see what was up. Thank you for all that you have done. Warm leads are provided the night before at 9:00 PM so it's hard to plan your time. I know you will not be disappointed with Urban Services. High-Pressure Sales Tactics - You may become a victim of secret psychology if you sit through a sales presentation for gutter guards like you see here. Install team was superior, knowledgeable and friendly. Very professional. Scarcity is used to make POWs sing like canaries. Also, if it gets damages by a stray limb they will come out and replace it for free. We would definitely recomment Leaf Filter to anyone who may be considering using this company. Find out more about Sales Representative salaries and benefits at LeafFilter Gutter Protection. Wow, I think, that has to be the rudest salesman-e thing I've heard anyone says. He recently wrote to me via my website, AsktheBuilder.com: After many years of going up on my roof to blow out 260 feet of gutters Im finally going to take your advice on gutter guards. If you are looking for a PROFESSIONAL window cleaning service with an emphasis on customer service, our team has the knowledge and the experience to take great care of our customers, as well as their windows and home. My sales rep Les Simpson is phenomenal. The residential quote (with all the discounts) was good for a year, but the commercial quote was only good for that night - with no additioinal discounts. Companies can ask for reviews via automatic invitations. We encouraged them to contact a supervisor for advice but they replied that they would figure it out. The call was also flagged by Android as spam which I thought was humorous. Is it fate, destiny? Later in the day I decided to get up on my ladder and clean the "outside" of my gutters, hopefully for the last time. Privacy Policy. Let us know if you need anything in the future. Strong leads Good money Recognizable company, Company provides you the appointment as long as you do your job and are a true sales person you will be blown away as to how much money you can actually make Of course youre not going to have anything handed to you My first year I made over $80,000 working less than part time, Have to pay your own taxes Installation/fulfillment process often delayed, but not enough to gravely affect income, but you will lose deals. Flawless. In my case I will end up paying $100 to someone to realign the gutters and $100-200 for someone to clean them, maybe once a year.If you're unable to call have a friend do it for you, don't pay thousands of dollars for being shy. I subsequently called the company (twice, because my first call was not returned) to express my displeasure with the install process and the fact that I had to take a 2nd day off work due to the bad first install. He did not have the notes from Jeff's bid, and after doing the measurements, he did not have the filter with him for my style of gutter and wanted to book another appointment. After about an hour the crew told us that they couldn't figure out how to do the job; they would call their supervisor and someone would contact us. Category: Pressure Leaf Filters. Name: BC I met with Nate Garner who was very professional, knowledgeable and kind! The inspiration for this column came from a reader named Les. That was the last we ever heard from this company. Looking for inspiration? They don't need them. We offer a 100% Satisfaction Guarantee. He did the work in a timely manor. I told him I would consider it and revert in a few days. Satisfaction Rating: Date created: 2022-06-15 We go to sit down and he pulls out a binder with so many pages mentioning how great the company and product is and yadda yadda, I have worked in a quasi sales job before where we had a similar spiel so I'm already feeling dirty. And did a very through clean-up. The installer was pleasant and efficient. These high-pressure sales tactics typically end up in the real or digital trash pail. In fact, youll be able to use the same psychology on the salesman to get him to do what you want! The crew did a great job on the installation, but we haven't had any rain yet to see the affects the system has on a heavy rainfall. We needed filters installed on our gutters. I am sorry to hear that, Bob. Friendly, worked hard. He answered all my questions and helped me out during the installation issue. LeafFilter Gutter Protection. The team completed the work in one day. He looks around the house, uses a ladder I had out to look in the 1st floor gutters and then asks to come inside sit on a table to talk it through. Now, I just hope the product is a good and functions as well as you have indicated to me! Happiness rating is 50 out of 100 50 We do charge for services not outlined in your warranty. Think of those pieces of cheese on a toothpick in the grocery store. Let's just see how leaf filter gutter protection holds up. As I suspected, there were tales of woe and borderline thievery. He scheduled the installation while in our meeting, which saved some time. I paid for a downspout that was not installed. We appreciate you taking the time to share your experience working at LeafFilter. My plan was not to "check up" on the installer's work, but of course I wanted to see the new guards that I paid for while I was cleaning the gutters. Quotes gathered online. Youre drawn to the kitchen like a lamb being led to slaughter. Yes, LeafFilter Gutter Protection offers warranties. I started this with a few core values in mind: offer quality work for a quality price, never get too big where the quality starts to decline, be respectful of clients and their homes and make sure the right people work for us so all our customers feel safe and know work will be done right. I think its unprofessional to yell at your paying customer. The issue still isnt resolved and Ive called more than 15 times, emailed twice, and told them at this point I just want a refund so that I can afford to pay someone else to properly clean my gutters. In fact, youve probably used it yourself without even realizing it. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, Lisa. LeafFilter added a filter element to the top of my existing gutters. If you prefer, you can email us at support@leaffilter.com. LeafFilter is priced due to the unique specifics of each home, such as size, shape and gutter style. I highly recommend doing this!!! Very disappointed shop around but give Leaf Filter a pass. I think they have a good product, but unfortunately I was stuck with a bad installer. I became aware of LeafFilter through a mailer advertisement and set up an appointment. Cost of Gutter Guards: Are They Worth It? Very happy. It's the best thing you'll ever do. You basically are asking for massive amounts of money from people who are usually on a fixed income. One of the most powerful psychological ploys thats put upon you in the sales presentation is social proof. Many customers cancelled due to installers not showing up, resulting in missed pay for a job with no explanation from anyone. Do what you say you will and Ill pay for. They told me the "residential guy" wasn't able to come so the "commercial" guy came. I don't like being pressured so I said NO. Based on our gutter locations, he did not try to "sell up" by covering all the gutters. The sales pitch was bad - seemed like a "passive agressive scam" - their sales gimmick was very bad. Gutters cleaned, connections from gutters to downspouts, leaf guards, temporarily patched soft ball sized hole, Check, Visa, MasterCard, American Express, Discover, Financing Available. Way too hard. After all, how can you ignore this higher power? They didn't show up, they have never once returned a call. | Read 81,961-81,980 Reviews out of 99,975 privacy. Durco Filters Pressure Leaf Filters are designed for high flow rates and batch operations in applications with <2% solids loadings.Pressure Leaf Filters are pressure vessels containing permanent filter leaves. Repair was need because the prior gutter, 4 years old, water coming around behind the gutter and leakind down the facia, ultimately rotting the material. No doubt youve experienced high-pressure during some sort of sales presentation, but you were unaware that the salesperson was pulling psychological triggers in your head that would transform you into very soft putty in his smarmy hands. They quoted me on 133 linear ft of gutters, with 6 miters required, which with discount worked out to $23.41/ linear ft. We received info regarding this product at a neighborhood festival. They use this used car\time share sales technique to charge people thousands more than their actual price. He then tells me he could go as low as 3k if I give him 2k now, and he can finance the last 1k for 6 months no interest. Nope. Give A Step Up Window Cleaning a try, and Step Up Your Curb Appeal! The experts at LeafFilter Gutter Protection are ready to provide you with the best service, by offering gutter replacement, cleaning, and repairs in addition to installing gutter guards. He then pulls competitor system sample from his bag of mystery and shows them to me getting my verbal commitment that those are not, indeed, what I am looking for. Satisfaction Rating: Date created: 2022-05-29 But all and all very happy! This is 5.6% worse than the company average rating for salary and benefits. Name: Euclides Pena Find out more about, Get started with your Free Employer Profile. Great Product Excellent Training Fast growing company with room for career advancement. What's insidious about it is that I am a person that usually vets things like that pretty thoroughly before purchasing, but I usually go to the source to see what they offer and then go from there. Thanks for working with me to modify the job so I could afford it. So I tell him I want to sleep on it and he, comes my way again and drops it to 2k. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. LeafFilter Gutter Protection is open Mon, Tue, Wed, Thu, Fri, Sat. Visit the Solution Center to Explore Articles, If youre looking to upgrade your home with attractive, low-maintenance gutters, look no further. If your eyes light up and you accept the lower price, your brain whispers to you, Okay, now you must give him something back. All the salesman wants is your signature on the contract. There was a cancellation so the work was scheduled for the next day. Great to hear, Rachel. But at this time of writing, we found five feet of premium gutter guard for about $9 on . LOOK ELSEWHERE. If you have a sick kid better not tell your manager you cant do same day appointments or he will hold it against you. Salesperson was on time for meeting - was knowledgeable about the product and the advantages of the product. Your listings online need some clarification as to whom is your authorized representative.Some of your reviews are really negative. I was told the installer would arrive between 8 and 10. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, Jamie. Before the gutter was installed there was a need for repair of the facia which was completed you your agent. If you have what it takes this is a great job. He asks me a few selly questions trying to get me to commit, then asks how much I would give now to have that system. This article was published more than2 years ago. This is an average score with the overall rating of LeafFilter Gutter Protection employees being 3.5 out of 5 stars. After the last one, your brain screams at you, Well by gosh if its good enough for them, I need it. Great to hear! I really dont think the gutters were cleaned properly and they did not chalk the seams. I told him I was not buying that day and he became angry and more obnoxious with the high pressure sales tactic. Next day rolls around and a sedan rolls in my driveway, I guess I thought it'd be a handyman in a van with a ladder that can actually climb up and inspect the gutters, but just a gentleman in an embroided shirt and a fancy looking tool box . They did the work in the winter in Minnesota and the gutters were frozen. I would recommend this installer any time. More reviews by customers showing the issues with LeafFilter: https://www.youtube.com/watch?v=AYuUZNH6i8c, https://www.youtube.com/watch?v=3orzx1VfLGc. So 2 weeks later called again to remind. 2023 askthebuilder.com. Customer satisfaction is our priority, Sharon. We placed a call to LeafFilter to report our concerns with their abilities to properly install the product. I did not get any response. Not illegal by any means, just pushy. LeafFilter costs around $15 to $45 per linear foot, on average, for both materials and professional installation. $9,000.00 for 100 feet of gutter guard. Great communication from the company on when the job would get done. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Though there was a minor, Krista R. said: I had a great experience throughout the whole process. That call was never received. The business isn't even A+ it's B+. ends up a little less than 4k and I'm still not wanting to pay that. Sprinting to the Finish Line Dangers of rushing the sales process If youd like to provide further feedback, please feel free to contact us. Pressure Leaf Filters. Next thing I know, he was done in about 2 hours. I dont know what other word to use when a person is charged $90 per linear foot for a product that costs probably less than $2 to make and 100 feet of it can be installed probably in an hour. I have seen many other reviews that have 3 common themes: high pressure sales, poor communication, and the have sloppy work and leave huge messes. We have had no rain since they were installed so I hope all goes well once it rains. He then claims that after many years and so many sales he has never gotten a call back from someone who wanted to think about it. We use dedicated people and clever technology to safeguard our platform. Worked very hard. They came to my house to do their sales pitch a few days later - Not So Impressed. In the case of the high-pressure salesman, he offers you a discount on the price of the item. Youre forced to make a decision or else lose thousands of dollars. I will be contact the company to come out to fix them. Scarcity is like crack cocaine to your tiny defenseless gray cells. We strive to create an open culture at LeafFilter and value feedback so that we can become an even better company. Absolute worst experience Ive ever had with a company in my entire life. They left stains on our newly installed pavers and did not do a good clean up. Now this was causing an icy mess in the driveway. Still, the first step to solving a problem is awareness, so let's take a look at the high-pressure, aggressive tactics you and your team might be using that are hurting more than they're helping. Were a little short on data, but you can help. After 3 or so of them he pulls out theirs and goes on about how great and magical they are, self cleaning, absolutely no maintenance. $3,100 for 130 feet but haggled to $2,600 in the end. Sales rep very informative and pleasant. If youre looking to upgrade your home with attractive, low-maintenance gutters, look no further. In the case of the high-pressure salesman, he offers you a discount on the price of the item. When they finally did install it, they did NOT clean out my underground plumbing. If you haven't already been helped, please call 800-749-4566. Clean up. Installed was horrible still not complete. Opportunity to make a decent amount of money. Honestly, don't buy from them. Authority is a very clever psychological trigger. One of the most powerful psychological ploys used in sales presentations is social proof. Name: Bob 200 ft of new leaf proof gutters and old removed. If you are still interested in LeafFilter, keep in mind we do offer financing for those who qualify as well as a number of discounts. At that point, the light-bulb went off in my head, and I decided to reach out to my newsletter subscribers to see if theyd share their gutter guard sales-pitch stories as well as the quotes they received. . I wish I wouldve read the reviews before purchasing. But since they are doing that I imagine the few people they get to do it is well worth the cost for them. So I paid $3706 to still have the same problem I started with and now Ive had a huge headache for the past three months trying to get them to return my calls and emails. The salesman sitting in your living room might squeeze this trigger in your head when he places the call to his manager to authorize another special price or discount. This column is long overdue. Installation went great .Everything was neat and clean . I have disputed the charge to my credit card. Very pleased with your service.Thank you.Ron Vekre. If at any time the LeafFilter Gutter Protection system allows your gutters to clog with debris causing your system to fill with water and overflow, or if your residence sustains any interior water damage from such occurrence, the manufacturer will repair the problem or refund 100% of the material purchase price for all LeafFilter material installed on your home. I cant see why it would not and I was assured that if I had a problem it would be taken care of promptly. Sign up to my newsletter to receive expert advice for your home! They don't have time to sit around usually. One of the complaint mentions that the clog guaranty only applies to the inside of the gutter and not on top of the leaffilter, which is what would get clogged now. He did mention if the order goes later than he does not get the commission or something on those lines. It's the best thing you'll ever do. And the warranty is transferrable if I sell my home later. Thats the name of the game. Location: Aberdeen, NJ He scuffs at the notion as if 'two points' here or there are gonna ruin my credit. It works because these psychological triggers are inside every humans brain. The leaf filters DO NOT work when the snow melts and ices over the gutters. I'm also used to warranties from places like Lowe's where I've seen someone return an algae donned drill and get a replacement. We are your residential window cleaning, house washing, roof cleaning, and gutter cleaning experts. If youre at the bottom you dont get leads. We understand that being a homeowner comes with many responsibilities and the last thing you want to do is clean your gutters. I have been doing this for over 10 years and have seen it all. Enter a zip code and get matched to businesses near you. Service Entry Cable and Electric Meter: Who is responsible for repair? When we got a warm day the gutters were overflowing and I had to clean out the down spouts. $6,000 for 119 feet. Subscribe to Tims free newsletter and listen to his new podcasts. Now I have to take another day off to wait around for them to complete the job. The contracted installers were efficient and personable. Installs were nightmares. They placed all the materials on our newly installed roof and when I asked it to be removed the guy who went to my house yelled at me and indicated that they will remove. Lets discuss another basic trigger: reciprocity. Youve got to be GREEDY and get in and work hard to train and then to go out into the field to sell the heck out of the best gutter protection on the market. Sparkler Filter, Sparkler, Niagara and more. Some deals you make nothing on. This rating reflects the overall rating of LeafFilter Gutter Protection and is not affected by filters. After the last one, your brain screams at you, Well, by gosh, if its good enough for them, I need it. I have got the knowledge and expertise to get the job done and done right. What Smells Like Burning Rubber in My Home? High-pressure selling is defined as "salespersons using psychological pressure on the customer by appealing to their fear, greed, and pride to sell a given product or service.". Ask about our Angie's List Discounts. That said, the sales reps eat the majority of the cost of the sales process, and even compete against management for the sale. They started it four days after we committed to purchasing. Provided estimate and overview of the product. I have got the knowledge and expertise to get the job done and done right. Satisfaction Rating: Date created: 2022-06-26 He did clean up after himself and left no old materials behind. Do not recommend unless you want to waste your money, be treated poorly, lied to, disrespected, and endure a headache of fighting with them to tell them to do their job that you already paid for Gutter Filter Installation & Gutter Cleaning, gutter cleaning, gutter repair, leaf removal. Name: Cynthia Knapp It's a complete scam. I knew what Les meant by inclusive. A lightbulb went off in my head, and I decided to reach out to my newsletter subscribers to see if theyd share their gutter guard sales pitch stories as well as the quotes they received. LeafFilter was able to setup an install date fairly soon after we signed the contract. Location: Illinois They didnt fit the product correctly. The sky is the limit on earnings. (Show) 866-740-5490. Lets discuss the most basic trigger of all, reciprocity. Very professional. Read reviews of other Gutter Guard brands. They were supposed to come in afternoon. Leads come and go with the season. If your numbers are up - you get leads. It goes against our guidelines to offer incentives for reviews. Youre drawn to the kitchen like a lamb being led to slaughter. Very well. Thankfully I DID inspect their work right away and I would highly recommend any customer to do the same should they use them. If you're looking for . They hire terrible managers. The call was also flagged by Android as spam which I thought was humorous. I throw 2k thinking it's so low he'd go away. Top quality products! It was definitely an investment on the home. I scheduled another appointment with LeafFilter provided the Jeff did not get the sale and that Jeff not step foot on my property. You see this in everyday life. So he says there's another promo where they take another 15% for what they call a flex install, where they do it on their schedule and not mine. The installer cleaned out the gutters and for the most part cleaned up the mess. $2,200 for 2 gutters. If you prefer, you can email us at support@leaffilter.com. Had installation done in a couple of hours. Satisfaction Rating: Date created: 2022-11-07 LeafFilter Gutter Protection is currently rated 4.1 overall out of 5. Show Reviews Q&A Contacts I go online to BBB to see what's on there, and low and behold, complaints. Thank you for sharing! Because of the poor service and lack of contact we exercised our right to cancel the contract. Cleaning experts would highly recommend ANY customer to do it is well Worth cost. And I had a great experience throughout the whole process for your home with attractive low-maintenance! Also, if youre looking to upgrade your home at the time to leaf filter high pressure sales tactics why that a! 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